How does the Welsh Government ensure that the needs of care-experienced children and young people are being met within the complaints and Ombudsman systems considering it holds no information on the complaints made by or on behalf of them?
Answered by Deputy Minister for Social Care, Mental Health and Women’s Health | Answered on 18/06/2026
The operation of complaints procedures for services supporting care experienced children and young people is a matter for the relevant service providers and, where appropriate, the Public Services Ombudsman for Wales.
The Public Services Ombudsman for Wales is independent of the Welsh Government and responsible for investigating complaints about public services.