What is the criteria for receiving foreign language translation in the Welsh NHS?
NHS Wales provides Interpretation and translation services based on need, where a person is unable to communicate effectively in English or Welsh and this would impact their safety, understanding, or quality of care.
This reflects our legal duties under the Equality Act 2010 and the Duty of Quality within the Health and Social Care (Quality and Engagement) (Wales) Act 2020, to ensure services are safe, equitable and person-centred.
The Welsh Government does not hold a single national budget for the provision of interpretation and translation services. This is embedded within NHS Wales core funding. Health Boards and Trusts in Wales would hold information on services they have commissioned locally.
Health boards are expected to meet patients’ communication needs as part of their day‑to‑day service delivery and patient safety responsibilities, to ensure everyone can access care on a safe and equal basis.