WQ96017 (e) Tabled on 17/03/2025

What assessment has the Welsh Government made of the impact on low-income households and pensioners of Dŵr Cymru's 27 per cent increase in water bills?

Answered by Deputy First Minister and Cabinet Secretary for Climate Change and Rural Affairs | Answered on 21/03/2025

Water Bills are set by the water companies and Ofwat. We expect them to consider affordability for all customers, especially those who are struggling to pay their bills. I have met with the water companies and made clear to them this is a priority.

Balancing the need to keep bills affordable with the investment required to meet future needs and demands for water and wastewater services is a challenge. This includes responding to public demand for reducing the environmental impact of wastewater discharges.

Over the next five years, Dŵr Cymru is boosting its support for customers struggling the most with paying their bills, raising the total assistance to £73 million.