What assessment has the Cabinet Secretary made of the impact on NHS Wales of the global IT outage linked to CrowdStrike Falcon that occurred on 19 July 2024?
As soon as we became aware of the situation Digital Health Care Wales (DHCW) set up an incident team and all directors of digital were engaged.
The group was able to identify systems that were affected and provide local support where required to ensure appropriate business continuity plans were put in place to minimise impact on patient care.
The primary care system EMIS was resolved relatively quickly on Friday morning. By Saturday all other affected systems which could have direct impact on patient pathways were fully resolved.
The implementation of business continuity plans for all affected systems ensured direct patient impact was minimised wherever possible.