What action is the Welsh Government taking to reduce the cost of water bills?
Answered by Cabinet Secretary for Climate Change and Rural Affairs
| Answered on 18/07/2024
Water charges are set through an independent process led by the regulator Ofwat. Welsh Government provided a Strategic Steer for Ofwat to consider in undertaking their role as the economic regulator. This included a very strong emphasis on affordability and support for people who may struggle to pay their water bills. Both water companies in Wales have now committed to increase the support provided to customers facing hardship in paying their bills.
It would not be appropriate for me to comment further, given there are detailed plans being negotiated by the water companies and Ofwat between now and December.