WQ85640 (e) Tabled on 30/06/2022

Further to WQ85567, will the Minister explain why the 24/7 access to urgent mental health support via 111 is not yet in place in North Wales?

Answered by Deputy Minister for Mental Health and Wellbeing | Answered on 08/07/2022

Betsi Cadwaladr University Health Board provides places of safety to assess individuals detained under Sections 135 and 135 of the Mental Health Act 1983 in the following locations:

  • Heddfan Unit in Wrexham
  • Ablett Unit in Glan Clywyd
  • Hergest Unit in Bangor.

As part of the routine monitoring of health board performance the NHS Delivery Unit reviews activity in crisis services, including gatekeeping assessments and follow up assessments in crisis, resolution and home treatment teams.  The Welsh Government also publishes data on detentions under 135 and 136 of the Mental Health Act 1983. The latest release shows that for the quarter ending March 2022, there were 136 detentions under sections 135/136 of the Mental Health Act 1983 with 98 being taken to the place of safety and 38 taken to the Accident and Emergency Department.

Data is available here: Detentions under Section 135 and 136 of the Mental Health Act (gov.wales).

£4m of the £6m to support the mental health crisis pathway was allocated to health boards as per the following table.


Crisis Care (all age)



Swansea Bay



Aneurin Bevan


Betsi Cadwaladr


Cardiff and Vale


Cwm Taf Morgannwg


Hywel Dda






£2m was held centrally to support the development of the urgent mental health support via 111 and to pilot a national model of mental health conveyance.

Health boards are at varying stages of implementation in relation to providing urgent access to mental health advice and support via 111. Services will also be implemented in a phased manner to enable health boards to test pathways and service models before full, 24/7 coverage is achieved. The health board’s current plan is to commence the phased implementation by the end of the year, following recruitment.