Will the Cabinet Secretary provide information on the location of 111 services across Wales and the number of calls the service has received each month for the last 12 months?

Answered by Cabinet Secretary for Health and Social Services | Answered on 30/01/2018

Vaughan Gething: 111 was launched in the Abertawe Bro Morgannwg University Health Board area in October 2016 and the Carmarthenshire area of Hywel Dda University Health Board on 2 May 2017. The following table highlights the number of calls to the 111 service from January 2017 to December 2018:-

 

111 Pathfinder

Jan 2017

Feb 2017

Mar 2017

Apr 2017

May 2017

Jun 2017

Jul 2017

Aug 2017

Sep 2017

Oct 2017

Nov 2017

Dec 2017

Calls Offered (Demand)

14,052

11,846

12,257

14,939

17,956

16,200

18,116

16,796

17,038

18,358

18,174

25,238