Will the Cabinet Secretary provide information on the location of 111 services across Wales and the number of calls the service has received each month for the last 12 months?
Answered by Cabinet Secretary for Health and Social Services | Answered on 30/01/2018
Vaughan Gething: 111 was launched in the Abertawe Bro Morgannwg University Health Board area in October 2016 and the Carmarthenshire area of Hywel Dda University Health Board on 2 May 2017. The following table highlights the number of calls to the 111 service from January 2017 to December 2018:-
111 Pathfinder |
Jan 2017 |
Feb 2017 |
Mar 2017 |
Apr 2017 |
May 2017 |
Jun 2017 |
Jul 2017 |
Aug 2017 |
Sep 2017 |
Oct 2017 |
Nov 2017 |
Dec 2017 |
Calls Offered (Demand) |
14,052 |
11,846 |
12,257 |
14,939 |
17,956 |
16,200 |
18,116 |
16,796 |
17,038 |
18,358 |
18,174 |
25,238 |