What steps is the Minister taking to ensure that Student Finance Wales processes applications for funding quickly?
Student Finance Wales (SFW) is required to meet operational performance targets for the processing of applications.
As with any financial product the processing of applications for student finance involves a number of checks, to ensure that appropriate funding is available for every eligible student in Wales. The online application process is reviewed on an annual basis to consider improvements and to minimise delays, particularly in relation to evidence requirements to support applications.
For the majority of customers applications are processed without delay. The performance of SFW currently far exceeds the established target with an average turnaround of just 3 days for the core processing of applications.