Will the contract for the next Wales and Borders rail service operator include clauses setting specific conditions regarding the Welsh language? W
Answered by Cabinet Secretary for Economy and Infrastructure | Answered on 26/05/2017
There will be clauses that define the general requirements for the Welsh language to be promoted throughout the rail services provided. There will also be clauses that define the requirements for written and verbal communication in the Welsh language, Welsh Language customer communication and offering Welsh language training for staff. We expect the operator to train a percentage of its customer facing staff in the Welsh language.