Will the Cabinet Secretary outline what plans he has to expand British Sign Language provision at tourism sites?
Answered by Cabinet Secretary for Economy and Infrastructure | Answered on 27/01/2017
The Equality Act 2010 requires businesses, including tourism businesses, to anticipate and provide for disabled people and others with ‘protected ‘characteristics. It is for individual businesses to consider the support they provide but there is growing technology available that can help translate a tour into one which includes subtitles or British Sign Language (BSL) for deaf or deafened visitors. For example Cardiff Castle now has audio guides of the site that include a sign-language tour (BSL) and Cadw staffed sites have portable induction loops for use by the deaf and hearing impaired.